GENERAL TERMS & CONDITIONS

 ELITE CHAUFFEURED SERVICES

INCLUDED IN THE RATES:

  • Swiss VAT 7.7% □ Gasoline □ Insurance coverage
  • Elite Standards and amenities
  • Standard Waiting time: For City/Hotel/Home pick-ups: 30 minutes after defined pick-up time. For Arrival Airport pick-ups: 45 minutes after flight’s Actual Time of Arrival (ATA).

ADDITIONAL SURCHARGES & INFORMATION:

  • Airport Flight Arrival Fee in Geneva, Zürich, Basel, Lugano: CHF 15.-
  • Night Surcharge from 22h00 until 06h00 calculated “Garage to Garage”: CHF 30.-
  • Driver Meal for Hourly Jobs: If the driver is on service for a min. of 4 hours during lunch & dinner time: CHF 35.-/meal. For missions at Disposal from 8 hours, two meals will be charged: CHF 70.-
  • For cars at Disposal, charges are “Garage to Garage” (15 min either side of the disposal).
  • Chauffeur Overnight Accommodation: outside Geneva and Zurich, per overnight CHF 195.-
  • Extra waiting time for City/Hotel/Home pick-ups beyond the 30 minutes courtesy time to be charged at pro-rata of hourly rate, by 30-minute blocks.
  • Extra waiting time for Arrival Airport pick-ups beyond the 45 minutes courtesy time to be charged at pro-rata of hourly rate, by 30-minutes blocks.
  • Waiting time due to any stop requested or caused by the Client during a Point-to-Point transfer to be charged at pro-rata of hourly rate, by 30-minutes blocks. Example: request to stop for shopping by the Client / Client stopped at the border due to infraction etc…
  • Motorway/Tunnel/ Toll/ Excess km/ Foreign Tax/ Car Parking to be charged not included.
  • Driver Gratuity: at client’s discretion.
  • Special rate may apply during Special Event. Example: WEF – SIHH – EBACE – Motor Show etc.

CANCELLATION / NO-SHOWS / DELAYS:  

  • If canceled less than 3 hours prior the start of service: 50% to be charged.
  • If the driver has already left the station, no show and refusal: 100% to be charged.
  • Delay caused by late arrival of the passenger and / or by wrong information might be charged as per extra time rate.
  • Cancellation policy may be different during Special Events and Sizeable Groups and Events.

Limousine Fleet

Executive Sedan

Mercedes E-Class or Similar

Max 3 people
Max 3 luggages

Luxury Sedan

Mercedes S-Class or BMW 7 Series

Max 3 people
Max 3 luggages

Exceptional Limousine

Mercedes-Maybach

Max 3 people
Max 3 luggages

4x4/SUV

Range Rover Vogue or Mercedes GLS

Max 6 people
Max 6 luggages

Minivan

Mercedes V-Class

Max 7 people
Max 7 luggages

Minibus

Mercedes Sprinter

Max 16 people
Max 16 luggages