We are happy that you want to rent a car with Elite Rent-a-Car. Once you have chosen your preferred car, the next steps are:

1. Complete the enclosed ID-form
2. Send us a scan of your passport and drivers licence
3. Let us know your credit card

…. and enjoy your drive

We offer a wide range of vehicles, from compact city cars to high-performance sports cars. We recommend browsing our website to discover the vehicle that best matches your needs and driving style.

Yes. Some of our vehicles are not listed online. Simply share your preferences with us, and our team will gladly suggest suitable alternatives.

Yes. One of the reasons our clients continue to rent with us is our “Model Guarantee” policy. The vehicle you book is the exact vehicle you will receive.

You will need to complete our ID form and send us a scan of your passport and driver’s license. You will also need to provide your credit card details.

Yes, the minimum age depends on the vehicle category:

• City Cars: Minimum age 18, with a valid driver’s license held for at least 2 years
• SUVs: Minimum age 23, with a valid driver’s license held for at least 2 years
• Exceptional Cars: Minimum age 28, with a valid driver’s license held for at least 2 years

Please refer to the vehicle page on our website for the exact requirements.

Yes. All rentals include the insurance for our standard coverage “Deductible Basic”.

For additional peace of mind, you may choose one of our optional protection packages:

• Basic Plus
• No Headache

These options reduce your liability in the event of damage or an accident. Our team will be happy to advise you on the best coverage for your needs.

Yes. An additional driver can be added for CHF 10 per day.

Yes, we offer child seats suitable for all ages.

• Fee per child seat: CHF 50

Please let us know the age of your child when making your booking.

Sports cars generally offer limited luggage space. We recommend bringing soft-sided luggage for easier storage. Each vehicle page on our website indicates how many luggage pieces fit in the car.

For certain high-value vehicles, we require two credit cards:

• The first card is used to charge the rental amount
• The second card is used to reserve the deductible amount

This procedure is standard for premium and luxury vehicles.

The deductible represents your maximum financial liability in the event of damage or an accident.

We offer three deductible options:

• Basic – highest liability
• Basic Plus – reduced liability
• No Headache – lowest liability

In the event of damage or an accident, your responsibility is limited to the deductible amount you selected.

To minimize your financial risk, we recommend choosing our “No Headache” protection package. This option offers the lowest deductible and greater peace of mind during your rental.

No, fuel is not included.

Your rental vehicle will be delivered with a full tank and we kindly ask that it is returned with a full tank as well. In case of missing fuel, we need to charge these fuel cost.

Yes, bookings can be modified at any time. To avoid modification fees, changes must be made at least 72 hours before the start of the rental.

Cancellations are possible. Depending on the cancellation timing, fees may apply. Our cancellation policy is as follows:

• 72 to 24 hours before rental: 50% of the estimated rental amount
• 24 to 0 hours before rental: 100% of the estimated rental amount
• No-show or refusal: 100% of the estimated rental amount
• Cancellation after rental has started: 100% of the estimated rental amount

IMPORTANT note: during high season, different cancellation conditions may apply. Contact our team for details.